Chilton Public Library Assistant

posted 11/21/2022

Chilton Public Library seeks a friendly, customer service focused person for a part-time Library Circulation Assistant. Bilingual Spanish-English preferred. This position includes afternoon and evening hours, rotating Saturday schedule and fill-in as needed. Duties of this position include assisting patrons in finding materials and using computers, fielding phone calls and questions, and working with other library staff to complete routine and special tasks. The ideal candidate is community focused, inclusive, creative, detail oriented, and able to work independently. Candidates must have strong communication and technology skills, the ability to assist patrons with technology related questions, have full range of body motion, and the ability to push a library cart weighing up to 100 pounds.

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The starting salary is $12 per hour. Health and dental insurance not offered.

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Details at www.chiltonlibrary.org for job description and City of Chilton job application form. Send completed City of Chilton job application form to Chilton Public Library, 221 Park Street, Chilton, WI 53014.

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Applications accepted until position filled. All applications will be kept on file for six months.

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Library Circulation Assistants are often the first point of contact for library users and must provide excellent and enthusiastic customer service. Library Circulation Assistants may be asked to perform multiple, distinct roles and share tasks, so individuals in these positions must be comfortable with change and be team players. 

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Work involves responsibility for routine circulation, shelf maintenance and clerical functions using automated circulation system.  This position will make beginning level library clerical decisions. 

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Being the first contact for patrons, excellent customer service (in-person, over the phone, and online) abilities are required. Work will also include contacting patrons regarding overdue and lost materials.

 

The ideal candidate is:

• Warm and friendly and enjoys helping people of all ages.

• Outgoing –loves letting people know what’s new and happening in the library.

• Engages well with others and is passionate about providing exemplary customer service.

• A team player who thinks quickly on their feet.

• Excited about the prospect of growing and learning in a changing environment.

• A lifelong learner, enjoying their journey of professional development.

• Inspires fun in the people around them.

• Bilingual Spanish-English preferred.

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Job responsibilities include:

• Charges books, magazines and other library holdings in and out at the circulation desk using an automated circulation system.

• Replaces books, magazines and other library holdings on shelves according to numbering sequences.

• Discharges incoming library materials using an automated circulation system and inspects them for damages.

• Performs routine library computer functions.

• Operates a variety of standard office and library machines.

• Performs routine book maintenance and processing.

• Answers telephones and provides routine information or refers and transfers calls.

• Assists in assuring accurate library shelving by shelf-reading and reshelving of materials, as needed.

• Clerical, computer, and other library work as required

• Promoting an appropriate friendly customer assistive work environment, and maintaining confidentiality in regards to patron’s records

• Performs light housekeeping duties

• Responsible for opening and/or closing facility

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Required Qualifications:

• High school diploma

• Computer literacy including e-mail, basic software and hardware proficiency, and navigating the Internet.

The City of Chilton is an Equal Opportunity Employer. All hiring, promotion practices and other terms and conditions of employment shall be maintained and conducted in a manner which does not illegally discriminate on the basis of age, race, creed, political or religious affiliation, color, disability, marital status, gender, sexual orientation, national origin, ancestry, arrest record, conviction record or any of the protective classes covered under federal law (race, color, religion, sex (including pregnancy and sexual harassment) and national origin) or under state law (race, color, religious observation or practice, sex, national origin, ancestry, age, creed, handicap, marital status, arrest record, conviction record, sexual orientation, sexual harassment, membership in the national guard, state defense force or any reserve component of the military force of the United States or this state, use or nonuse of lawful products off the employer's premises during non-working hours, unfair honesty testing and genetic testing).

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The City of Chilton supports a safe and healthy work environment through pre-employment substance testing, background checks and Employment Eligibility Verification.